Committed to 100% RELIABILITY: Raising the Equipment Service Benchmark

Committed to 100% RELIABILITY: Raising the Equipment Service Benchmark

Stella Bosco Appointed Technical Service Coordinator to drive Cattani Australasia's commitment to best-in-class technical service

Cattani Australasia is delighted to announce Stella Bosco's appointment as Technical Service Coordinator. This role complements her Sales and Customer Service Representative position, leveraging her exceptional relationship management and communication skills to enhance Cattani's commitment to outstanding client support.

Stella has been a valued member of the Cattani team since 2016, where she has excelled in her role within the sales and customer service team. Known widely for her vibrant and engaging manner, Stella has built a reputation as a reliable first point of contact for customers across Australia and New Zealand. Her ability to quickly build rapport and effectively manage diverse client relationships uniquely suits her expanded role.

The appointment of Stella as Technical Service Coordinator complements Silvano Ferraro's recent appointment as Technical Team Leader. In her expanded role, Stella will provide essential administrative support to Silvano Ferraro and the technical team in addressing technical service inquiries, ensuring customers receive efficient, professional, and timely assistance.

"This restructuring underscores Cattani's ongoing focus on enhancing our client-centric approach," said Greg Fox, CEO of Cattani Australasia. "Stella's proven dedication to excellent customer service and her ability to foster strong professional relationships make her a natural fit for this position. Her new responsibilities will further streamline our service processes and improve customer satisfaction across all technical interactions."

Stella's genuine enthusiasm and ability to connect personally with clients will serve her well in her new capacity, where clear communication and meticulous coordination will be key. Her organisational skills and extensive experience handling customer inquiries make her exceptionally prepared to tackle the complexities of technical service coordination.

Cattani Australasia is renowned within the dental industry as a leader in technical support and training. We are committed to continually raising the benchmark our customers expect from us. Stella's role will be critical to reinforcing and growing Cattani's exceptional service reputation, ensuring seamless support for technical inquiries.

Cattani Australasia congratulates Stella on her new role and looks forward to her continued contributions to the company's success and customer satisfaction.

For further information on Cattani's technical support, training, and services, please call +613 9484 1120.